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	Title: Ten Tools for Quality : A Practical Guide to Achieve Quality Results Author: Richard Y. Chang ISBN: 188492624X / 9781884926242 Format: Soft Cover Pages: 115 Publisher: American Media Publishing Year: 1994 Availability: Out of Stock


Description Contents Crate an action plan that will help each employee achieve your organization's quality standards. This guidebook provides step-by-step instructions along with real-life examples for ten easy-to-use tools that will help you get your quality movement going and keep it boosted! Introduction Chapter 1. : Check Sheet Chapter 2. : Cause and Effect Diagram Chapter 3. : Criteria Rating Form Chapter 4. : Matrix Diagram Chapter 5. : Affinity Diagram Chapter 6. : Process Flow Chart Chapter 7. : Histogram Chapter 8. : Run Chart Chapter 9. : Pareto Chart Chapter 10. : Control Chart

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