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TQM Engineering Handbook

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Title: TQM Engineering Handbook
Author: D.H. Stamatis
ISBN: 082470083X / 9780824700836
Format: Hard Cover
Pages: 608
Publisher: Marcel Dekker
Year: 1997
Availability: In Stock
     
 
  • Description
  • Contents

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.

About The Series
Preface
Acknowledgments
Introduction

Chapter 1 : The Quality Revolution
Chapter 2 : Traditional Quality Concepts
Chapter 3 : Modern Concepts of Quality
Chapter 4 : Implementation Strategy for Total Quality Management
Chapter 5 : Tools of Quality
Chapter 6 : Special Tools and Techniques for The Future World of Quality
Chapter 7 : Unusual Yet Powerful Tools Used in TQM
Chapter 8 : Regression Analysis : The Foundation of Multivariate Analysis
Chapter 9 : Design of Experiments
Chapter 10 : More Tools for Modern Quality
Chapter 11 : The Full Chain of Quality : Supplier - Organization - Customer
Chapter 12 : Value Analysis
Chapter 13 : Problem Solving
Chapter 14 : Teams
Chapter 15 : Meetings
Chapter 16 : Project Management
Chapter 17 : Training and The Learning Organization
Chapter 18 : Planning for Quality
Chapter 19 : Overview of Reliability
Chapter 20 : Quality Awards
Chapter 21 : International Standards of Quality and Corporate Quality Programs

Appendix A : Selection of Statistical Techniques Based on Three Types of Data
Appendix B : DISC Leadership Model
Appendix C : Constants for Constructing Some of The Most Common Control Charts
Appendix D : Basic Formulas Used in The Construction of Control Charts
Appendix E : General Statistical Formulas Used in The Pursuit of Quality
Appendix F : Cost of Quality
Appendix G : A Comparison of Process Improvement
Glossary
Selected Bibliography
Index

 
 
 
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