This new book emphasizes the introduction of a new blueprint, called TPS-Lean Six Sigma, for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way. It leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. By way of this book, Hubert Rampersad & Anwar El-Homsi are launching a revolutionary, holistic concept which actively has human capital embedded in Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvement and quality enhancement for the organization
Foreword
Preface
About The Authors
Chapter 1 : Introduction
Chapter 2 : The Foundations of Total Performance Scorecard
Chapter 3 : The Foundations of Lean Six Sigma
Chapter 4 : TPS - Lean Six Sigma
Chapter 5 : Design for TPS - Lean Six Sigma and TPS - Lean Six Sigma in Service
Chapter 6 : Implementing TPS - Lean Six Sigma
Chapter 7 : Selecting Winning TPS - Lean Six Sigma Projects
Chapter 8 : Managing and Tracking TPS - Lean Six Sigma Projects
Chapter 9 : TPS - Lean Six Sigma Belt Certification Programs
Chapter 10 : Become a Certified TPS - Lean Six Sigma Coach
Chapter 11 : Become a Certified TPS - Lean Six Sigma Consultant
Chapter 12 : Become a Certified TPS - Lean Six Sigma Company
Epilogue
Appendix
A : TPS - Lean Six Sigma Tools and Techniques
B : Tools for Effective Interpersonal Communication
C : TPS - Lean Six Sigma Team Evaluation
D : TPS - Lean Six Sigma Knowledge Management Quick Scan
List of Acronyms
References and Recommeded Readings
Index
