System Development: A Strategic Framework looks at one of the key issues in the design and development of IT systems: the fact that the bulk of system development projects undertaken will fail to meet originally defined objectives. Using a number of case studies, it analyses the reasons for this poor performance and provides the reader with a pattern of well-defined failure mechanisms which are especially relevant to large, long-term projects. With these established, the book then generates a set of planning procedures and corporate guidelines which will substantially reduce the impact and probability of financial and performance disasters in future projects.Accessible to the professional and non-technical reader, this book will prove invaluable to project managers, development managers, IT controllers, project engineers, and systems analysts as well as MSc and MBA students studying computer system development.
Preface
Part 1 : Setting the Scene
Chapter 1 : Introduction
Chapter 2 : Formulating the Problem
Chapter 3 : Patterns of Development
Part 2 : Into the Abyss
Chapter 4 : Analysis
Chapter 5 : Planning
Chapter 6 : Forecasting
Chapter 7 : Partnership
Part 3 : Solving the Problem
Chapter 8 : Taking Stock
Chapter 9 : The New Approach-Things
Chapter 10 : The New Approach-People
Chapter 11 : The New Approach-Management
Chapter 12 : Wrap-Up
Appendix 1 : A Corporate Change Scenario
Appendix 2 : Some Basic Definitions
Bibliography
Documents
Index 1. Case Histories
Index 2. General Topics
