Survival Skills for the Fire Chief

Survival Skills for the Fire Chief examines the management mistakes fire chiefs often make that compromise their effectiveness and ability to manage and lead their fire departments. In his latest book, Dr. Fleming, a nationally recognized authority on fire and emergency services, provides the understanding necessary to enhance the fire chief’s success and that of his or her fire department. The book’s themes include understanding, meeting, and, where possible, exceeding the reasonable expectations of fire department stakeholders and preparing as a fire chief for professional, personal, and organizational success.

Survival Skills for the Fire Chief is ideal for current and future fire chiefs; participants in related college and university courses; and participants in training programs, seminars, and courses offered by fire and emergency services training agencies.

Features and benefits

• A value-added source of information for the aspiring or incumbent fire chief
• An indispensable resource providing beneficial insights to members of the fire service taking promotional examinations or participating in assessment centers
• Twenty-six lessons each addressing a specific management survival skill, describing the survival skill, listing what to do and what not to do, and providing Job Aids to help apply each survival skill

Preface
About The Author

Chapter 1 : Making The Transition to Fire Chief
Chapter 2 : Challenges You Will Face as Fire Chief
Chapter 3 : Roles of The Fire Chief
Chapter 4 : Your Role as a Manager
Chapter 5 : Your Role as a Leader
Chapter 6 : Preparing Yourself For Success
Chapter 7 : Management Skills You Will Need
Chapter 8 : Delegation is Essential
Chapter 9 : Positioning Your Department For Success
Chapter 10 : Understanding and Meeting Stakeholder Expectations
Chapter 11 : Recruiting and Retaining Personnel
Chapter 12 : Motivating and Empowering Personnel
Chapter 13 : Managing Role-Related Issues
Chapter 14 : Managing Performance
Chapter 15 : Administering Discipline
Chapter 16 : Communicating Effectively
Chapter 17 : Making Decisions
Chapter 18 : Solving Problems
Chapter 19 : Handling Complaints, Concerns, and Inquiries
Chapter 20 : Managing Projects
Chapter 21 : Managing Change
Chapter 22 : Managing Conflict
Chapter 23 : Managing and Leading With Integrity
Chapter 24 : Managing Financial Resources
Chapter 25 : Marketing Your Fire Department
Chapter 26 : Working With Stakeholder Groups
Chapter 27 : Final Thoughts

Index