There’s been a lot of buzz recently about social responsibility among organizational leaders in the public and private sector. Although many books cover market response and interest to this global concern, this is the first book to focus on methods for assessing an organizations process towards its social responsibility performance through failure mode and risk assessment. The text defines social responsibility, explains how the new ISO 26000 standard will affect the market place, and provides practical problem solving methods that can be put to use immediately in any organization to improve overall social responsibility.
Preface
Acknowledgements
Author Biographies
Chapter 1 : An Introduction to Social Responsibility
Chapter 2 : Social Responsibility as a Continuous Improvement Target
Chapter 3 : SRFMEA: A Tool for Improving Social Responsibility
Chapter 4 : The SRFMEA Process
Chapter 5 : Using SRFMEA to Improve Social Responsibility Practices and Processes
Chapter 6 : A Case Study in Social Responsibility Performance Improvement
Appendix
Index
