Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures (FTS) and the functional interrelationships and interactions within an organizational structure. Describing how to identify department's functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts.
Preface
Chapter 1 : Introduction
Chapter 2 : Sub-optimization : Hidden and Dangerous
Chapter 3 : Successes and Sustainability of Process Improvements
Chapter 4 : Why Healthcare Improvement Efforts Go Awry
Chapter 5 : Functional Tree Structures
Chapter 6 : Creating the Function Tree Structure
Chapter 7 : Process Improvement Concepts and Tools
Chapter 8 : Long Term Management Using FTS
Index
