Perspectives on Business Modelling : Understanding and Changing Organisations

How can established models and methods be employed for the understanding and change of organisations? One of the key issues presented in this book is bridging the communication gap between business leaders and IT experts in companies and public services. This is facilitated by combining different models for the development of corporate strategies, business processes and information support. The leading idea behind this book is to present different perspectives on business modelling, based on established theories and practical experiences. The book offers advanced knowledge and relevant information on the key issues in business modelling for today`s organisations.

Preface

Chapter 1 : Perspectives on Business Modelling: Understanding and Changing Organisations

Part 1: Development on Different Levels
Chapter 2 : Process Ownership in a Rapid Growth Situation: The Ericsson Radio Case
Chapter 3 : A Monopoly Facing Competition: Sweden Post`s Exploration of Processes and Descriptions
Chapter 4 : Process Management in Public Adminstration: The Social Insurance Office Case
Chapter 5 : Business Modelling in a Historical Perspective: Experiences from Statistics Sweden
Chapter 6 : Business Process Development and Information Technology in Small and Medium-sized Companies

Part II : Exploration of Different Points of View
Chapter 7 : Facilitating Understanding and Change: The Role of Business Models in Development Work
Chapter 8 : Lessons Learned from Applying Business Modelling: Exploring Opportunities and Avoiding Pitfalls
Chapter 9 : Business Process Models Revised: Challenging the Physical Metaphor
Chapter 10 : Principal-Agent and Transaction Cost Theories in Business Modelling
Chapter 11 : Business and Systems Development: Opportunities for an Integrated Way-of-Working

Part III : Description of Different Aspects
Chapter 12 : The Business Developer`s Toolbox: Chains and Alliances between Established Methods
Chapter 13 : Improving the Quality of Requirements Specifications by Enterprise Modelling
Chapter 14 : On Why to Model What and How: Concepts and Architecture for Change
Chapter 15 : Business Modeller`s Checklist: "Dos" and "Don`ts" in Hands-on Practice

Index
Business Modelling Research Consortium
About Authors