Section I : Systematic Hiring Programs
Chapter 1. : Building A Job Description Program
Chapter 2. : Skillful Interviewing Techniques
Chapter 3. : Hiring and Orientation Programs That Work
Section II : Testing and Training Your Employees
Chapter 4. : Employee Testing and Evaluation
Chapter 5. : Developing Successful Training Programs
Section III : Conducting Performance Appraisals
Chapter 6. : Getting Results Through Performance Appraisal
Section IV : Effective Employee Communications
Chapter 7. : Improving Productivity and Team-Building
Chapter 8. : Improving Operations By Tapping Your Employee Workforce
Section V : Setting Personnel Plans and Policies
Chapter 9. : Putting the Power Behind Manpower Planning
Chapter 10. : Developing A Set of Successful Personnel Policies and Procedures
Section VI : Wage Systems and Record-Keeping
Chapter 11. : Developing an Effective Wage and Salary Administration Program
Chapter 12. : Computerizing Your Human Resources Information
