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Peak Performance : How to Achieve and Sustain Excellence in Operations Management

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Title: Peak Performance : How to Achieve and Sustain Excellence in Operations Management
Author: Emily Millikin DeKerchove, Frances E. Alston, Patricia Melton Allen
ISBN: 1138323241 / 9781138323247
Format: Hard Cover
Pages: 212
Publisher: CRC Press
Year: 2019
Availability: 15-30 days
  • Description
  • Contents

The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the Peak Performance Model. The tools presented in this book, along with the case studies, demonstrate how the model is applied and integrated into company practices. Companies and organizations want to improve their performance, but many have not integrated the right tools and processes. Through the application of the Peak Performance Model, every company can achieve and sustain Peak Performance.


Chapter 1 : Defining Peak Performance and Why It Matters
Chapter 2 : Principles of Lean to Optimize Business Outcomes
Chapter 3 : Principles of Human Performance and Performance Modes
Chapter 4 : Human Error Defenses
Chapter 5 : Operations Excellence
Chapter 6 : Culture : The Bed Rock for Sustainable Organizational Performance
Chapter 7 : Peak Performance Model
Chapter 8 : Practitioner’s Guide Case Study : Spud's Chemical company, LLC
Chapter 9 : The Peak Performance Model Applied to Spud's Chemical Company, LLC


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