Organizational Behavior : Emerging Knowledge and Practice for the Real World, 5th Edition

This fifth edition explains how emotions guide employee motivation, attitudes, and decisions; how self concept influences employee motivation and behavior, team cohesion, and leadership; how social networks are gaining importance as a source of personal power and organizational effectiveness; and how appreciative inquiry has become an important strategy for changing organizations : This book also presents the new reality that organizational behavior is not just for managers; it is relevant and useful to anyone who works in and around organizations.

• MARS Modle now includes a fuller conceptual background.
• New information pertaining to Indian audience.
• Refers to triple bottom line and describes CSR audits

Preface
Acknowledgements

Part I : Introduction
Chapter 1 : Introduction to the Field of Organizational Behavior

Part II : Individual Behavior and Processes
Chapter 2 : Individual Behavior, Personality, and Values
Chapter 3 : Perception and Learning in Organizations
Chapter 4 : Workplace Emotions, Attitudes, and Stress
Chapter 5 : Foundations of Employee Motivation
Chapter 6 : Applied Performance Practices
Chapter 7 : Decision Making and Creativity

Part III : Team Processes
Chapter 8 : Team Dynamics
Chapter 9 : Communicating in Teams and Organizations
Chapter 10 : Power and Influence in the Workplace
Chapter 11 : Conflict and Negotiation in the Workplace
Chapter 12 : Leadership in Organizational Settings

Part IV : Organizational Processes
Chapter 13 : Organizational Structure
Chapter 14 : Organizational Culture
Chapter 15 : Organizational Change

Part V : Additional Cases
Case 1 : A Mir Kiss?
Case 2 : Arctic Mining Consultants
Case 3 : Big Screen?s Big Failure
Case 4 : Bridging The Two Worlds?the Organizational Dilemma
Case 5 : Fran Hayden Joins Dairy Engineering
Case 6 : From Lippert-johanson Incorporated To Fenway Waste Management
Case 7 : Glengarry Regional Medical Center
Case 8 : High Noon At Alpha Mills
Case 9 : Keeping Suzanne Chalmers
Case 10 : Northwest Canadian Forest Products Limited
Case 11 : Perfect Pizzeria
Case 12 : Simmons Laboratories
Case 13 : Treetop Forest Products
Case 14 : Kv Kamath: A Visionary Leader In The Banking Sector
Case 15 : Core Values In Action?american Express Case Study From Poland/ Video Cases

Video Cases
Appendix A : Theory Building and Systematic Research Methods
Appendix B : Scoring Keys for Self-Assessment Activities
Glossary
References
Phot Credits
Index