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	Title: Mapping Work Processes Author: Dianne Galloway ISBN: 0873892666 / 9780873892667 Format: Soft Cover Pages: 89 Publisher: ASQ Year: 1994 Availability: Out of Stock


Contents Preface Chapter 1 : Introduction to Mapping Chapter 2 : Select a Process Chapter 3 : Define the Process Chapter 4 : Map the Primary Process Chapter 5 : Map Alternative Paths Chapter 6 : Map Inspection Points Chapter 7 : Use the Map to Improve the Process Chapter 8 : More Ways to Improve the Process Glossary of Terms Index

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