Managing Innovation: New Technology, New Products and New Services in a Global Economy, 2nd Edition

Managing Innovation: New Technology, New Products, and New Services in a Global Economy, 2nd Edition is devoted to providing a better understanding and better management of all of the causes and consequences of change that have technological implications in and around our global organizations. This text is a unique, original contribution and represents a significant alternative to the collection of chapters written by others.

The second edition has new cases with a few classics from the first edition that have been retained in response to reader feedback. The key subjects that are included have been significantly updated and treated in greater depth. The number of chapters has been reduced from 12 to 10 so it is easy to adapt to almost any course or training on the subject in any discipline or to any audience.

This exceptionally informative book provides a broad perspective on how technological change can be effectively managed in modern organizations. The text explains the conceptual frameworks supported by new and original case studies for start-up companies like Askmen.com, the complex challenges of managing international technology-based companies like NexPress (a joint venture of Kodak and Heidelberg) in the digital printing industry, and corporate sustainability using innovative new product technologies illustrated by the case of Evinrude's launch of the E-tec® outboard motor.

John E. Ettlie's three decades in the field of innovation as an instructor and researcher bring an exceptional perspective to this subject. His text is unique in its discussion of how technology has transformed the service sector. Few books on technology make the distinction between new offerings in manufacturing and the service sector which is emphasized in this text.

* New and original case studies: Gillette Sensor Razor, HP Inkjet, IBM, Kodak Single Use Camera, Denver International Airport, Microsoft, Honda

* Contains feedback from classroom testing and focuses intently on teaching the subject at the MBA level

Preface to the Second Edition
Preface to the First Edition
Acknowledgements

Part I : Getting Strated With Innovation
INNOVATION
Chapter 1 : Technological Innovation
Chapter 2 : Theories of Innovation
Chapter 3 : Strategy and Innovation

Part II : The Innovation Process Unfolds
Chapter 4 : R & D Management
Chapter 5 : Economic Justification and Innovation
Chapter 6 : New Products and New Services
Chapter 7 : New Processes and Information Technology

Part III : The Context of Innovating and Futures
Chapter 8 : Public Policy
Chapter 9 : Globalizing Change
Chapter 10 : Managing future Technologies

Subject
Index