The man who made Verizon #1 in wireless teaches managers how to drive results, develop people, and build careers
In his 20 years as president and CEO, Denny Strigl transformed Verizon Wireless from a regional carrier into billion-dollar behemoth. In Managers, Can You Hear Me Now?, Strigl explains how he did it, outlining the proven leadership behaviors that managers can adopt to dramatically improve their team's performance. This long-awaited book offers a rock-solid primer to the principles of success. Filled with colorful, ?sticky? examples of these rules in action, this is certain to become the essential guide to getting results that everyone will love.
Foreword by Ivan G. Seidenberg
Acknowledgements
Introduction
Chapter 1 : Why Managers Struggle
Chapter 2 : The Power of Trust : Integrity, Openness, and Respect
Chapter 3 : The First Obligation of a Manager : Get Results
Chapter 4 : Keeping Things Simple
Chapter 5 : The Leader Models Accountability and Builds it in Others
Chapter 6 : Accountability Technniques for Driving Results
Chapter 7 : The Mindset of Successful Managers
Chapter 8 : Managing Distractions
Chapter 9 : Building a Culture of Performance
Conclusion
Endnotes
Index
