Manager's Guide to Operations Management

The secrets to improving operations while maintaining the highest quality

How do you operate at maximum efficiency with minimum cost' Manager's Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to:

• Improve your production processes
• Boost quality using the Six Sigma approach
• Manage supply chains and inventory
• Forecast, plan, and schedule efficiently

With Manager's Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality'the secret to business success.

Preface

Chapter 1 : Operations Management : Combining Art, Science, and Good Shoes
Chapter 2 : Product Design and Process Development : Build It Right and They Will Come
Chapter 3 : Improving Production Processes : The Best Keeps Getting Better
Chapter 4 : Quality and Operations Management : The Journey Without End
Chapter 5 : Lean Thinking (and Doing)
Chapter 6 : Operations Management as a System : Supply Chain-The Tie That Binds and Creates Value
Chapter 7 : Managing Projects : Creating the Light at the End of the Tunnel
Chapter 8 : Forecasting, Planning, and Scheduling : Taking the Guesswork Out of Guesswork
Chapter 9 : Sourcing, Procurement, Logistics, and Outsourcing : Find It, Get It, and Keep It!
Chapter 10 : Inventory Management : The Good, the Bad, and the Ugly
Chapter 11 : Operations Technology : Paving the Way Operations Should Work
Chapter 12 : Corporate Social Responsibility : Saving the Planet Is Good Business
Chapter 13 : The Role to the Operationss Manager : Using Science and Art to Meet the Challenge Ahead

Index