Lean Systems : Applications and Case Studies in Manufacturing, Service, and Healthcare

Lean Systems  : Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy.

The book facilitates Lean instruction by supplying interactive case studies that enable readers to apply the various Lean techniques. It provides an in-depth discussion of the Lean tools (i.e., VSM, standard work, 5S, etc.) and several real-world case studies and applications of Lean that have shown significant improvement in meeting customer requirements. The case studies follow the Six Sigma framework of Define, Measure, Analyze, Improve, and Control (DMAIC) structure for process improvement. The authors include detailed descriptions of each Lean tool and examples of how each Lean technique was applied to a wide variety of manufacturing, service, and healthcare processes.

These in-depth descriptions and cases studies can be used by industry professionals and academics to learn how to apply Lean. They provide a detailed, step-by-step approach to Lean and demonstrate how to integrate Lean tools for process improvement and to sustain improvements. But more than this, the approach taken in this book gives readers the tools to effectively apply Lean techniques.

Preface
Acknowledgments
Editors
Contributors

Section I : Overview and Introduction to Lean
Chapter 1 : Instructional Strategies for Using This Book
Chapter 2 : Lean Six Sigma Roadmap Overview

Section II : Lean Tools and Step-by-Step Implementation
Chapter 3 : Value Stream Mapping
Chapter 4 : Using 5S and Visual Management to Create a Clean and Manageable Work Environment
Chapter 5 : Using Single-Minute Exchange of Dies and Total Productive Maintenance to Reduce Setup Time and Downtime
Chapter 6 : Flow, Pull, and Kanban
Chapter 7 : Mistake Proofing (aka Poka-Yoke) : Preventing Defects by Monitoring Process Conditions and Correcting Errors at the Source
Chapter 8 : Standard Work : Documenting the Interaction between People and Their Environment
Chapter 9 : Systems Thinking and Theory of Constraints
Chapter 10 : Hoshin Kanri

Section III : Manufacturing, Service, and Healthcare Case Studies
Chapter 11 : Lean Restaurant
Chapter 12 : Achieving Flow in a Rapid Prototyping Laboratory
Chapter 13 : Implementing Lean Manufacturing Techniques to Achieve Six Sigma
Chapter 14 : Pump Teardown Review Process Improvement
Chapter 15 : Improving Women%u2019s Healthcare Center Service Processes
Chapter 16 : Application of Lean Tools in a Medical Device Company
Chapter 17 : Motor Grader Assembly Line Modification
Chapter 18 : Sunshine High School Discipline Process Improvement : A Lean Six Sigma Case Study
Chapter 19 : Financial Services Improvement in a City Government : A Lean Six Sigma Case Study
Chapter 20 : Application of Lean Tools in a Hospital Pharmacy
Chapter 21 : Using Value Stream Mapping to Identify Performance Gaps for Hoshin Planning

Section IV : Planning and Implementation Strategies for Lean Initiatives
Chapter 22 : Planning and Executing a Kaizen Workshop
Chapter 23 : Prioritizing the Lean Initiatives
Chapter 24 : Emerging Technologies Influencing Lean
Chapter 25 : Future and Challenges of Lean : Engagement and Success Factors

Glossary
Index