“Working in a company (Electric Generation) in which the current demographics will require replacement of 70% of the workforce over a 5 to 7 year period due to retirements, it is very clear that in order to stay competitive in the heavily regulated industry, we must create a well-defined learning agenda that will transfer the knowledge of our workers. The KNOWLEDGE TORNADO gives insight and practical management tools to tap into this most valuable resource. Marcus Goncalves continues to motivate, educate and challenge; thank you!”
Acknowledgement
Dedication
Introduction
Chapter 1 : Knowledge Worker’s Challenges in The Fast-Paced Global Economy
Chapter 2 : The New Breed of Knowledge Workers
Chapter 3 : Identifying, Capturing and Transferring Learning into Action
Chapter 4 : Learning Organizations : Striving by Transferring Knowledge
Chapter 5 : Organizing Knowledge and Know-How : Developing Enterprise Systems
Chapter 6 : The Idea of Cloud Computing is an Old Idea!
Chapter 7 : Fulfilling The Vision : From Know-How to How-To
Chapter 8 : Helping to Move The Cheese : Closing The Circle of Innovation
Chapter 9 : The Need for Gaps : Trusting The Corporate Instinct
Chapter 10 : The Science of Bridging The Gap : The Leader’s Dilemma
Chapter 11 : Knowledge Management in Government
References
About The Author