Recent research shows that collaboration and social networking foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, Knowledge Management Handbook: Collaboration and Social Networking, Second Edition focuses on two key elements in knowledge management: collaboration and social networking.
To Innovate, Connect the People
Jay Liebowitz, one of the top knowledge management authorities in the world, brings together 15 articles by researchers and practitioners who are among the leaders in their fields. They present numerous applications, concepts, techniques, methodologies, issues, and trends related to collaboration and social networking in a knowledge management context. They also point out areas that need more work, such as how to measure the impact of knowledge-sharing efforts in terms of innovation, profits, and customer perceptions.
What Can You Learn from Your Informal Organization?
Packed with case studies, this handbook explores how you can share knowledge, make connections, and generate new ideas through collaboration and interaction. It is a valuable reference and classroom text for those engaged in knowledge management, particularly from a collaboration and social networking perspective.
Preface
Chapter 1 : Collaboration and Social Networking : The Keys to Knowledge Management-Introductory Thoughts
Chapter 2 : Knowledge and Collaboration in Multihub Networks : Orchestration Processes among Clinical Commissioning Groups (CCGs) in the United Kingdom
Chapter 3 : Religious Communities of Practice and Knowledge Management-The Potential for Cross-Domain Learning
Chapter 4 : Cross-Cultural Technology-Mediated Collaboration : Case Study of Oxfam Quebec and Peru
Chapter 5 : Enabling Knowledge Exchange to Improve Health Outcomes through a Multipartner Global Health Program
Chapter 6 : Emperor : A Method for Collaborative Experience Management
Chapter 7 : Real-Time Knowledge Management : Providing the Knowledge Just-In-Time
Chapter 8 : Building Vertical and Horizontal Networks to Support Organizational Business
Chapter 9 : Social Network Analysis : A Pharmaceutical Sales and Marketing Application
Chapter 10 : Collaborating Using Social Networking at Price Modern
Chapter 11 : Visual Knowledge Networks Analytics
Chapter 12 : A Framework for Fostering Multidisciplinary Research Collaboration and Scientific Networking within University Environs
Chapter 13 : Knowledge Management and Collaboration : Big Budget Results in a Low Budget World
Chapter 14 : TATA Chemicals-Knowledge Management Case Study
Chapter 15 : Knowledge-Enabled High-Performing Teams of Leaders
Index
