As part of the Lean Tools for Healthcare series, this user-friendly book is designed to improve understanding of Kaizen. It describes what a Kaizen event is and explains all the phases necessary to learning and implementing continuous improvement practices by a group of individuals to a targeted area within a specified time period. It also outlines how to prepare a presentation and circulate and display results using lean implementations. This text aids in the understanding of concepts and theories through the use of margin assists that reveal important information, key terms and points, healthcare examples, and how to steps.
Preface
Acknowledgments
Chapter 1 : Getting Started
Chapter 2 : Production Processes and Operations of Healthcare
Chapter 3 : What is Kaizen?
Chapter 4 : What is a Kaizen Workshop and What Are the Key Roles for Success?
Chapter 5 : Phase One : Plan and Prepare
Chapter 6 : Phase Two : Run the Kaizen Workshop
Chapter 7 : Phase Three : Report and Follow-Up
Chapter 8 : Reflections and Conclusions
Appendix
Index