Integrated Enterprise Excellence(IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report;when and how to report it;how to interpret and us e the results to establish goals;how to orchestrate work activities;and how to develop starategies that are consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.
This volume describes IEE benefits and its measurement techniques and provides a detailed step-by-step project define-measure-analyze-improve-control (P-DMAIC) roadmap, which is a true integration of Six Sigma and Lean tools.
Foreword
Preface
Part 1 : Management Systems and Their Evolution
Chapter 1 : Background
Chapter 2 : What are Six Sigma and Lean Six Sigma?
Chapter 3 : Scorecards, Dashboards, Performance Metrics, and Strategic Plans
Chapter 4 : Improving Management Governance and Innovation through IEE
Chapter 5 : Leadership and Building Successful Teams
Part 2 : Enterprise Process Define-Measure-Analyze-Improve-Control (E-DMAIC) Roadmap
Chapter 6 : E-DMAIC – Define Phase : Vision, Mission, and Voice of the Customer
Chapter 7 : E-DMAIC – Define and Measure Phases : Enterprise Value Chain with Performance Measures
Chapter 8 : E-DMAIC – Analyze Phase : Goal Setting, Business Fundamentals, and Strategy Development
Chapter 9 : E-DMAIC – Analyze Phase : Financial and Data Analyses
Chapter 10 : E-DMAIC – Analyze Phase : Theory of Constraints (TOC)
Chapter 11 : E-DMAIC – Analyze Phase : Lean Tools and Assessments
Chapter 12 : E-DMAIC – Analyze Phase : Innovation and the Identification of Project Opportunities
Chapter 13 : E-DMAIC – Improve Phase
Chapter 14 : E-DMAIC – Control Phase and Summary
Part 3 : Appendix
Appendix A : Infrastructure
Appendix B : Six Sigma Metrics
Appendix C : Articles
Appendix D : Basic Lean and Quality Tools
Appendix E : Basic Statistical Considerations
List of Acronyms and Symbols
Glossary
References
