Integrated Enterprise Excellence : Business Deployment : Vol 2

Integrated Enterprise Excellence(IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report;when and how to report it;how to interpret and us e the results to establish goals;how to orchestrate work activities;and how to develop starategies that are consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.

This volume discusses problems encountered with traditional scorecard, business management and enterprise improvement systems; describes how IEE helps organizations overcome these issues by utilizing an enterprise process deine-measure-analyze-improve-control (E-DMAIC) systems;and detials the execution of this system.

Foreword
Preface

PART I : MANAGEMENT SYSTEMS AND THEIR EVOLUTIONS
Chapter 1 : Background
Chapter 2 : What are Six Sigma and Lean Six Sigma?
Chapter 3 : Scorecards, Dashboards, Performance Metrices and Strategic Plans
Chapter 4 : Improving Management Governance and Innovation through IEE
Chapter 5 : Leadership and Building Successful Teams

PART II : ENTERPRISE PROCESS DEFINE-MEASURE-ANALYZE-IMPROVE-CONTROL (E-DMAIC) ROADMAP
Chapter 6 : E-DMAIC - Define Phase: Vision,Mission and Voice of the Customer
Chapter 7 : E-DMAIC - Define and Measures Phases: Enterprise Value Chain with Performance Measures
Chapter 8 : E-DMAIC - Analyze Phase: Goal Setting, Business Fundamentals, and Strategy Development
Chapter 9 : E-DMAIC - Analyze Phase: Financial and Data Analyses
Chapter 10 : E-DMAIC - Analyze Phase: Theory of Constraints (TOC)
Chapter 11 : E-DMAIC - Analyze Phase: Lean Tools and Assessments
Chapter 12 : E-DMAIC - Analyze Phase: Innovation and the Identification of Project Opportunities
Chapter 13 : E-DMAIC - Improve Phase
Chapter 14 : E-DMAIC - Control Phase and Summary

PART III : APPENDIX
Appendix A : Infrastruture
Appendix B : Six Sigma Metrices
Appendix C : Articles
Appendix D : Basic Lean and Quality Tools
Appendix E : Basic Statistical Considerations
List of Acronyms and Symbols
Glossary
References