- Description
- Feature
- Contents
You've decided to go for ISO 9000 registration, now where do you start and what path do you follow? These are two of the most commonly asked questions that BSI has received since the inception of ISO 9000. With more than 35,000 companies registered to ISO 9000, BSI has compiled a wealth of information from clients which has enabled BSI to refine the route to registration to one that is efficient, easy to manage and supported by experts.
This book shares with you the most helpful information gathered from those 35,000 clients, hundreds of thousands of client meetings and millions of hours spent auditing companies.
• 100 most frequently asked questions on the ISO 9000:2000 series
• Expert guidance on auditing, measurement and documentation
• Entire text of BS EN ISO 9001:2000 and clause by clause interpretation
• Examples of quality manuals, procedures and checklists
• Links and 'how to' information on compatibility with ISO 14001 and OHSAS 18001
Foreword
About BSI
About CEEM
Acknowledgments
Introduction
How to Use This Book
Module 1. : Introducing ISO 9000 : 2000 to Management
Module 2. : Introducing ISO 9000 : 2000 to Employees
Module 3. : Understanding the ISO 9001 : 2000 Clauses
Module 4. : Developing the Quality Manual
Module 5. : Developing Appropriate Documentation
Module 6. : Implementing the System
Module 7. : Measurement
Module 8. : Auditing
Module 9. : Management Review
Module 10. : Registration the BSI Way
The Future : Today and Tomorrow
Annexes
Glossary of Terms
Index
More Information
