The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety.
The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include:
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work schedules
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error recovery
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telemedicine
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workflow analysis
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simulation
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health information technology development and design
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patient safety management
Reflecting developments and advances in the five years since the first edition, the book explores medical technology and telemedicine and puts a special emphasis on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. In order to take patient safety to the next level, collaboration between human factors professionals and health care providers must occur. This book brings both groups closer to achieving that goal.
Series Preface
Foreword
Preface
Acknowledgments
Editor
Contributors
Section I : Introduction
Chapter 1 : Human Factors and Ergonomics in Health Care and Patient Safety
Chapter 2 : Opportunities and Challenges in the Pursuit of Patient Safety
Chapter 3 : Embedded Risks and Challenges of Modern Health Care and the Urgent Call for Proactive Human Factors
Section II : Macroergonomics and Systems
Chapter 4 : Historical Perspective and Overview of Macroergonomics
Chapter 5 : Work System Design in Health Care
Chapter 6 : Error as Behavior and Murphy’s Law: Implications for Human Factors and Ergonomics
Chapter 7 : Organizational Learning in Health Care
Chapter 8 : The Relationship between Physician Professionalism and Health Care Systems Change
Section III : Job and Organizational Design
Chapter 9 : The Effect of Workplace Health Care Worker Stress and Burnout on Patient Outcomes
Chapter 10 : Safety Culture in Healthcare
Chapter 11 : Handoffs and Transitions of Care
Chapter 12 : High-Reliability Organizations in Health Care
Chapter 13 : The Relation between Teamwork and Patient Safety
Chapter 14 : Health-Care Work Schedules
Section IV : Physical Ergonomics
Chapter 15 : The Physical Environment in Health Care
Chapter 16 : Assessment and Evaluation Tools for Health-Care Ergonomics : Musculoskeletal Disorders and Patient Handling
Section V : Technology
Chapter 17 : Human Factors and Ergonomics of Health Information Technology Implementation
Chapter 18 : Human–Computer Interaction Design in Health Care
Chapter 19 : Trust in Health Technologies
Chapter 20 : Human Factors in Telemedicine
Chapter 21 : Using Health IT to Improve Health Care and Patient Safety
Section VI : Human Error
Chapter 22 : Human Error in Health Care
Chapter 23 : Medical Failure Taxonomies
Chapter 24 : Human Error Reduction Strategies in Health Care
Chapter 25 : Communicating about Unexpected Outcomes
Chapter 26 : Human Factors Engineering of Health Care Reporting Systems
Chapter 27 : Error Recovery in Health Care
Section VII : Human Factors and Ergonomics Methodologies
Chapter 28 : Cognitive Work Analysis in Health Care
Chapter 29 : Human Factors Risk Management for Medical Products
Chapter 30 : Human Factors Analysis of Workflow in Health Information Technology Implementation
Chapter 31 : Video Analysis: An Approach for Use in Health Care
Chapter 32 : Usability Evaluation in Health Care
Chapter 33 : Medical Simulation
Chapter 34 : Simulation-Based Training for Teams in Health Care: Designing Scenarios, Measuring Performance, and Providing Feedback
Section VIII : Human Factors and Ergonomics Interventions
Chapter 35 : Ergonomics Programs and Effective Implementation
Chapter 36 : Work Organization Interventions in Health Care
Chapter 37 : Team Training for Patient Safety
Chapter 38 : Human Factors Considerations in Health IT Design and Development
Chapter 39 : Human Factors and Ergonomics in Patient Safety Management
Section IX : Specific Applications
Chapter 40 : Human Factors and Ergonomics in Intensive Care Units
Chapter 41 : Human Factors and Ergonomics in the Emergency Departmen
Chapter 42 : Human Factors and Ergonomics in Pediatrics
Chapter 43 : Human Factors and Ergonomics in Home Care
Chapter 44 : Human Factors and Ergonomics in Primary Care
Chapter 45 : In Search of Surgical Excellence: A Work Systems Approach
Chapter 46 : Human Factors and Ergonomics in Medication Safety
Chapter 47 : Human Factors and Ergonomics in Infection Prevention
Chapter 48 : Human Factors in Anesthesiology
Index
