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Garry Schultz

Total Book : 1
 

The Customer Care and Contact Center Handbook

Author: Garry Schultz
ISBN: 0873895614 / 9780873895613
Year: 2003
Availability: Out of Stock
Customer satisfaction is at the heart of most businesses, and the customer contact center is usually the key to maintaining that satisfaction. At a time in which technological advances, cultural cha...
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