Evaluating Organization Development : How to Ensure and Sustain the Successful Transformation

Evaluating organization development (OD) and change is critical for any executive team, project manager, or consultant who wants to see the change effort sustain and successfully evolve. Evaluation can be the key to enacting real change that makes sense to the team, your customers, and your stakeholders while seeing your strategic plan make crucial differences.

The process of evaluation is often missing from change initiatives, and many previous books have glossed over the topic, but Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation makes planning, implementing, and then assessing your change efforts simple.

With handy "how-to" lessons, pull-out tools that are ready to use, and case studies that guide the implementation of each step, your team will be able to show the impact and justify the resources for each project. In addition, your team benefits from this step-by-step guide because they too will now understand their role and be connected to meeting the challenge of each metric. When the team understands the goal and how to achieve it, everyone wins.

• Includes case studies that show the reader how to implement each step in the plan.
• Provides ready-to-use tools that guide the novice or expert through a targeted process that completely illustrates results.
• Provides a linear process to tackle the often complicated process of evaluation
• Examines large-scale change evaluation.
• Shows how to clearly report the results of the evaluation to stakeholders and the decision-makers.
• Ties return on investment (ROI) to each step of the process -- this helps connect the need for evaluation with the organization’s bottom line.

Preface

Chapter 1 : Why Evaluate Organizational Change Efforts?
Chapter 2 : How is Organizational Change Evaluation Different from Training Evaluation?
Chapter 3 : Aligning Evaluation to Organizational Strategy
Chapter 4 : Planning the Evaluation of Change Management and OD Interventions
Chapter 5 : Identifying and Examining Key Stakeholders/Decision-Makers
Chapter 6 : Determining Evaluators and Evaluation Criteria
Chapter 7 : Scanning Inside and Outside the Organization for Information
Chapter 8 : Determining, Collecting and Analyzing Evaluation Data Collection Methods
Chapter 9 : Reporting the Results of the Evaluation to Stakeholders/Decision-Makers
Chapter 10 : Future Trends in Organizational Change Evaluation

Index