To succeed, an organization must cultivate management systems that effectively align their work and behaviors with principles and direction. These systems should be simple, comprehensible, actionable, and standardized. Establishing alignment in every value stream of an organization will ultimately create value for their customers and produce the desired results. This alignment stems from an understanding of why an organization exists, where it is going, and how it will get there.
Enterprise Alignment and Results guides readers to their goal of enterprise-wide alignment by providing a deeper look at the Shingo Model. This book builds upon the previous books in the Shingo Model Series by continuing to define ideal behaviors and the systems that drive them and increasing understanding of fundamental beliefs and how to use behavioral benchmarks. As readers examine the principles of "Create Constancy of Purpose," "Think Systemically," and "Create Value for the Customer," they will gain a deeper knowledge of the relationship between behaviors, systems, and principles. This knowledge will foster an understanding of how to create alignment within their organizations, thereby increasing the consistency of delivering ideal results.
Acknowledgments
Editor
Foreword
Chapter 1 : Introduction
Chapter 2 : The Dimensions
Chapter 3 : Think Systemically
Chapter 4 : Create Constancy of Purpose
Chapter 5 : Results : Create Value for the Customer
Chapter 6 : Lean Prescription at Denver Health : The Enterprise Alignment Workshop Case Study
Chapter 7 : Assessing the Enterprise Alignment and Results
Chapter 8 : Summary
Bibliography
Index
