Effective managers know their job is to help employees succeed, not to give them orders. They create relationships that build collaboration and meaningful performance improvement. These managers know that when they facilitate the success of their team members, they facilitate their own success. Effective Coaching teaches you practices you can use immediately to engender employee commitment and help employees gain the skills necessary to sustain and grow any type of organization. You'll learn:
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The attributes of a successful coach
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How to set up an effective coaching session
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How to use coaching to correct unproductive behavior
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How to use coaching to be a better trainer
Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:
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Clear definitions of key terms and concepts
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Tactics and strategies for coaching employees
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Tricks of the trade for executing effective coaching techniques
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Practical advice for minimizing the possibility of error
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Warning signs for when things are about to go wrong
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Examples of successful workplace coaching
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Specific planning procedures, tactics, and hands-on techniques
Preface
About the Authors
Chapter 1 : The Goals of Good Coaching
Chapter 2 : The Attributes of a Good Coach
Chapter 3 : What Do Your Players Want?
Chapter 4 : The Signs of Good Coaching
Chapter 5 : Asking Good Questions
Chapter 6 : Powerful Listening
Chapter 7 : Creating Solutions Through Coaching
Chapter 8 : The Coach as Trainer
Chapter 9 : The Coach as Mentor
Chapter 10 : The Coach as Corrector
Chapter 11 : Coaching Trouble Spots
Chapter 12 : Steps to Effective Coaching
Chapter 13 : Once More, with Feedback
Chapter 14 : Coaching and Rewards
Chapter 15 : Principles of Good Coaching (and Good Living)
Index
