"This is a serious and impressive work... It will help those who are committed to changing the industry to create structures to do so, whether in one area or in totality. It offers a whole range of powerful tools, which will be particularly useful to those with the personal drive to apply them to rethinking construction. It is packed with examples that help to flesh out a rigorous analysis of how the industry can improve."
David Fison, Kvaerner Construction
This informative and practical book provides numerous tools, techniques and case studies that will help those motivated to change the way things are done within the construction industry. It explores the rapidly changing expectations of the clients of the construction industry and includes the development of a tool kit to help make a difference. It also encourages both clients and Industry to explore the concepts outlined in the Government's Report Rethinking Construction, and helps develop its basic ideas focused on the customer process and people.
Preface
Part 1
Chapter 1 : The Need to Do It Differently
Chapter 2 : Meeting The Challenge
Part 2
Chapter 3 : Thinking Differently
Chapter 4 : Focussing on Process
Chapter 5 : Finding Leverage
Chapter 6 : Hard and Soft
Chapter 7 : Practical Foresight
Part 3 : Making The Difference
Chapter 8 : Business Cases
Chapter 9 : Managing The Team
Chapter 10 : Managing The Life-Cycle
Chapter 11 : Looking to The Future
Index
