Researched and written by the ICE Client Best Practice expert panel in cooperation with industry-leading construction clients and consultants, the Client Best Practice Guide offers definitive guidance to clients on the many ways in which they can positively influence the success of their projects – both during the planning, development and implementation stages, as well as during operation and final decommissioning.
The role and performance of clients is the single most important factor in determining the success of construction projects and capital works programmes, regardless of their size, complexity or location. This full colour guide will furnish UK construction clients with the information they need to answer the following questions:
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Am I using best practice?
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How can this be assessed?
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How does this lead to project success?
Drawing on data collected through one-to-one interviews with industry leaders, questionnaires sent out to over 40,000 of its members, and special discussion forums with professional bodies, the expert panel set up by the ICE to produce this guide has brought together the very best examples of good client practice and best practice initiatives in the UK construction industry today.
Foreword
Preface
Acknowledgements
Endorsements
Introduction
Chapter 1 : What Makes a Successful Client ?
Chapter 2 : Essential Stages of a Project
Chapter 3 : Developing a Delivery Strategy
Chapter 4 : Establishing The Client Team
Chapter 5 : Procuring The Supply Team
Chapter 6 : Caring for People and The Environment
Chapter 7 : Keeping Everything on Track
Chapter 8 : Taking Responsibility for The End Result
Appendix : Clientmap : The Client Best Practice Online Assesment Tool
Index
