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Chip R. Bell and Ron Zemke

Total Book : 1

At Your Service : Designing and Delivering Top-Notch Customer-Focused Service with Video Cassette
Author: Chip R. Bell and Ron Zemke
ISBN: 0527762822 / 9780527762827
Year: 1994
Availability: Out of Stock

At Your Service is team-oriented customer service training system that will help any department, business unit, or organization to understand and surpass its customers' expectations. The System c...