Most companies typically waste up to 35% of their operating budgets doing things less efficiently than possible or by failing to capitalize on opportunities. The Cost of Poor Quality Guide will help you identify and quantify where inefficiencies exist, effectively communicate these deficiencies to upper management, and prioritize the actions needed for immediate operational improvement and reduction in variance. Take the first step in taking your performance to the next level today!
About AIAG
Foreword
Acknowledgements
Table of Contents
Introduction
Chapter 1 : Identification
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1.1 : Effects on One Industry
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1.2 : Working Together
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1.3 : Two Types of Problems
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1.4 : Requirements
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1.5 : Detection Vs. Prevention
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1.6 : Creating a Culture of Quality
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1.7 : Management Attention
Chapter 2 : Quantification
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2.1 : The Economics of Quality
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2.2 : Hidden Costs
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2.3 : Recognizing the Extended Costs
Chapter 3 : Calculation Methods
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3.1 : Whole Account Method
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3.2 : Whole Person Method
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3.3 : Unit Pricing Method
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3.4 : Labor Claiming Method
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3.5 : Deviation From the Ideal Method
Chapter 4 : Prioritization
Chapter 5 : Targeting Items for Action
Chapter 6 : Using the Data
Chapter 7 : Cost of Poor Quality Evaluation Conducted by Consultants / Facilitators
Chapter 8 : Do It Yourself Guide for Conducting Cost of Poor Quality Evaluation
Chapter 9 : Next Actions
Chapter 10 : Glossary