Business Logistics/Supply Chain Management, 5th Edition, (With CD-ROM)

Business Logistics/Supply Chain Management covers the planning, organizing, and controlling of activities such as transportation, inventory maintenance, order processing, purchasing, warehousing, materials handling, packaging, customer service standards, and product scheduling. It is specifically designed to help learners solve the actual problems that they will encounter in today's market place. It provides the basic decision making tools and concepts used for finding cost reduction and strategic opportunities.

Preface

Part I : Introduction and Planning
Chapter 1 : Business Logistics/Supply Chain - A Vital Subject
Chapter 2 : Logistics/Supply Chain Strategy and Planning

Part II : Customer Service Goals
Chapter 3 : The Logistics/Supply Chain Product
Chapter 4 : Logistics/Supply Chain Customer Service
Chapter 5 : Order Processing and Information Systems

Part III : Transport Strategy
Chapter 6 : Transport Fundamentals
Chapter 7 : Transport Decisions

Part IV : Inventory Strategy
Chapter 8 : Forecasting Supply Chain Requirements
Chapter 9 : Inventory Policy Decisions
Chapter 10 : Purchasing and Supply Scheduling Decisions
Chapter 11 : The Storage and Handling System
Chapter 12 : Storage and Handling Decisions

Part V : Location Strategy
Chapter 13 : Facility Location Decisions
Chapter 14 : The Network Planning Process

Part VI : Organization and Control
Chapter 15 : Logistics/Supply Chain Organization
Chapter 16 : Logistics/Supply Chain Control

Appendices
Appendix A : Areas Under The Standardized Normal Distribution
Appendix B : Unit Normal Loss Integrals
Selected Bibliography
Author Index
Subject Index