This book is designed to be an easily read, high-level guide to inform the executive management and staff support functions of an organization how critical it is to develop a Product Liability Prevention System and the steps needed to establish an effective Product Safety Plan. It was created to inspire the reader to be aware that the product safety criteria must be a subset of the organization’s structure and built into the operation’s strategic plan.
Internationally known quality consultant and lecturer Bud Gookins walks the reader though a series of product systems and design concepts that will enable the manufacturer and service organizations to establish a product safety and product liability prevention process that can be integrated into an existing structure. It discusses the key elements of a sound operational process, quality assurance, and reliability system approach to product safety. It will address product liability prevention initiatives, the salient points involved in justifying a product recall, and how to navigate though the recall of a defective product that reaches the field.
Preface
Introduction
Chapter 1 : Design for Product Safety
Chapter 2 : Regulatory and Statute Laws
Chapter 3 : Product Hazards Analysis
Chapter 4 : Manufacturing Process Analysis
Chapter 5 : Risk Management
Chapter 6 : Product Recall Guidelines
Chapter 7 : Reliability Systems
Chapter 8 : Inspection and Testing Parameters
Chapter 9 : Operational Efficiencies
Chapter 10 : Product Safety in the Service Sector
Chapter 11 : Product Liability Lawsuits and Judgments
Chapter 12 : Type of Product Failures
Chapter 13 : Warnings and Cautions
Chapter 14 : Warranties
Chapter 15 : Final Thoughts
Glossary
About the Author
Index
