Author: ASQ Biomedical Division, Heather Crawford ISBN: 0873899628 / 9780873899628 Year: 2017 Availability: Out of Stock
The Biomedical Quality Auditor Handbook was developed by the ASQ Biomedical Division in support of its mission to promote the awareness and use of quality principles, concepts, and technologies in t...
Author: Zontec Press ISBN: 0972099409 / 9780972099400 Year: 2002 Availability: Out of Stock
This book explains the ABCs of SPC by providing a practical view of the fundamentals of statistical process control (SPC). Written for the non-statistician, it draws on many easy-to-understand exa...
Author: Chris Christensen, Kathleen M. Betz, Marilyn S. Stein ISBN: 0873898656 / 9780873898652 Year: 2014 Availability: Out of Stock
This handbook is designed as a reference for ASQ’s Certified Quality Process Analyst Body of Knowledge (BoK), providing the basic information needed to prepare for the CQPA examination. It has...
Author: Ahmad K. Elshennawy, Donald W. Benbow, H. Fred Walker ISBN: 0873895584 / 9780873895583 Year: 2003 Availability: Out of Stock
This book covers all of the topics listed in the Certified Quality Technician Body of Knowledge. The conversational tone of this reference book makes it easy to read while helping readers master qua...
Author: Ahmad K. Elshennawy, Donald W. Benbow, H. Fred Walker ISBN: 0873898354 / 9780873898355 Year: 2012 Availability: Out of Stock
The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and ...
Author: Ken Miller ISBN: 0873895347 / 9780873895347 Year: 2002 Availability: Out of Stock
What separates excellent organizations from the truly ordinary? What allows some organizations to rapidly change and continually reinvent themselves while others have trouble making even modest impr...
Author: Patrick Norausky ISBN: 0873894308 / 9780873894302 Year: 2000 Availability: In Stock
This practical "how-to" book is an outgrowth of a series of lectures and workshops over the past six years by a renowned expert in the field. As a first-of-a-kind book on this topic, it emphasizes t...
Author: Garry Schultz ISBN: 0873895614 / 9780873895613 Year: 2003 Availability: Out of Stock
Customer satisfaction is at the heart of most businesses, and the customer contact center is usually the key to maintaining that satisfaction. At a time in which technological advances, cultural cha...
Author: Mark L. Crossley ISBN: 0873894723 / 9780873894722 Year: 2000 Availability: Out of Stock
The Desk Reference of Statistical Quality Methods contains clear explanations of over forty essential statistical quality improvement methods, in one easy-to-use reference guide.
Arranged in alph...
Author: Mark L. Crossley ISBN: 0873897250 / 9780873897259 Year: 2008 Availability: Out of Stock
Arranged in alphabetical order for quick reference, this book provides the quality practitioner with a single resource that illustrates, in a practical manner, how to execute specific statistical me...
Author: G. Dennis Beecroft, Grace L. Duffy, John W. Moran ISBN: 0873895797 / 9780873895798 Year: 2003 Availability: Out of Stock
There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Execu...
Author: Douglas C, Wood ISBN: 0873897161 / 9780873897167 Year: 2007 Availability: Out of Stock
This book is intended to provide a fundamental introduction to Cost of Quality concepts (often simply referred to as Quality Costs) for executives or those individuals new to quality concepts. In ad...
Author: Denis Leonard, Mac McGuire ISBN: 087389717X / 9780873897174 Year: 2007 Availability: Out of Stock
This book provides a guide to the Baldrige Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local qualit...
Author: Kenneth S. Stephens ISBN: 0873894758 / 9780873894753 Year: 2001 Availability: Out of Stock
"(This book) is a welcome additon to the literature of quality. It deals with an area of quality technology that is underutilized, often misunderstood and sometimes abused. It will prove a worthwhil...
Author: J.P. Russell ISBN: 0873895606 / 9780873895606 Year: 2003 Availability: Out of Stock
Russell steps readers through their entire audit in this easy to use pocket guide. From the audit assignment to analyzing results and following up on the action items, this guide summarizes all the ...
Author: Joseph Cascio ISBN: 0873894405 / 9780873894401 Year: 1998 Availability: In Stock
2nd revised edition of this handbook on the ISO 14000 environmental standards established by the ANSI. Provides specific, practical guidance on implementation; advantages and disadvantages; full ver...
Author: Milton P. Dentch ISBN: 0873899717 / 9780873899710 Year: 2018 Availability: Out of Stock
This handbook explains how an organization can use a management system to both control and improve its safety or occupational health and safety performance. It provides guidance in building the OH&S...
Author: Kent A. Keeney ISBN: 0873894952 / 9780873894951 Year: 2002 Availability: Out of Stock
This package of audit forms is a user-friendly tool kit for conducting internal ISO 9000:2000 audits. Audit program managers, administrators, or anyone charged with scheduling, tracking and following ...
Author: Kent A. Keeney ISBN: 0873894944 / 9780873894944 Year: 2002 Availability: Out of Stock
The ISO 9001:2000 Auditor's Companion is designed to help you perform more effective audits and save valuable time when updating to the new ISO 9001:2000 standards. This unique book serves as an inv...
Author: Milton P. Dentch ISBN: 0873899385 / 9780873899383 Year: 2017 Availability: Out of Stock
Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide organizations need.
This book will:
...
Author: Dodd Starbird ISBN: 0873899423 / 9780873899420 Year: 2016 Availability: Out of Stock
Has your organization tried Lean already? If so, you surely see and feel the Joy of Lean in your workplace now, right?
Don’t worry. If you’re not quite to joy yet, you’re not al...
Author: Aneesh Suneja, Carolyn Suneja ISBN: 0873898133 / 9780873898133 Year: 2011 Availability: Out of Stock
The content of this workbook is based on the book Lean Doctors: A Bold and Practical Guide to Transforming Healthcare Systems, One Doctor at a Time, and on the authors years of transforming care d...
Author: E. David Spong and Debbie J. Collard ISBN: 0873897447 / 9780873897440 Year: 2009 Availability: Out of Stock
Using a unique blend of stories, tips, charts, and tables that can be adapted to any organization, this book shares the stories, wisdom, and “silver bullets” gained by two divisions of t...
Author: Joe Kausek ISBN: 8177589350 / 9788177589351 Year: 2006 Availability: Out of Stock
Meant for both new and experienced auditors, The Management System Auditor's Handbook provides a detailed and structured examination of the audit process. It seeks to address the whys of auditing, a...
