- Description
- Feature
- Contents
This is a book that is designed to share the principles of supply chain management and show how, when done well, they can give an organization a competitive advantage. It is written based on practical experiences of the author in relating them to industry principles. This book can be used as a textbook for business education or as a reference book for businesses that recognize the need to change the way that their process are managed. The principles discussed have been proven to work and create value-added results in many different industries.
Readers will learn how to:
• Understand their supply chain
• Develop a supply chain strategy
• Identify and evaluate suppliers
• Select preferred suppliers
• Build relationships
• Measure and monitor supplier performance
• Apply basic quality tools to customers and suppliers
• And more!
List of Figures and Tables
Preface
Acknowledgments
Introduction
Chapter 1 : The Way Things Were (Are)
Chapter 2 : Understanding Your Supply Chain
Chapter 3 : Developing a Supply Chain Management Strategy
Chapter 4 : Make or Buy: The First Step in Supply Chain Management
Chapter 5 : Supplier Identification and Evaluation
Chapter 6 : Selection of a Preferred Supplier
Chapter 7 : International Considerations
Chapter 8 : Building Relationships
Chapter 9 : Supplier Quality System Surveys, Visits, and Continuous Improvement
Chapter 10 : Supplier Scorecards and Measures
Chapter 11 : Customer Satisfaction
Chapter 12 : How to Apply Basic Quality Tools to Customers and Suppliers
Chapter 13 : Materials Management
Chapter 14 : Information Technology Applications
Chapter 15 : Supplier Relationships at the Consumer Level
Bibliography
Index