Tables
About the Author
Introduction
Chapter 1. : The Four Elements and the Five Steps of the Sale, The Keys to Developing an Effective and Powerful Selling Style
Chapter 2. : The Greeting, How to Make a Lasting and Powerful First Impression
Chapter 3. : The warm-Up, How to Encourage the Customer to Like You
Chapter 4. : The Qualification, How to Implement the Most Important Step of the Sale
Chapter 5. : The Presentation, How Sellers Should Position Their Products and Services
The Next Step
Glossary
Index
