Many organizations have seen dramatic improvements by implementing a Six Sigma system, including better efficiency, reduced errors, and increased profits. But for the individuals charged with implementing this system, it can be a long and arduous journey. The Six Sigma Path to Leadership: Observations from the Trenches was written to serve as a support guide for these individuals who may get lost or frustrated on their journey toward Six Sigma improvement. Author David Treichler has assembled a collection of stories showing how others handled these same situations, including the good and the bad with many how-to (and how-not-to) examples. The book is written for anyone – from senior management to the curious novice, with the intent to encourage and assist everyone, wherever they may be in their own Six Sigma journey.
The Six Sigma Path to Leadership is not intended to teach the specific tools or techniques of Six Sigma, but rather to inspire and motivate Six Sigma professionals to lead and teach others in the organization. The stories shared within will spark the readers’ imaginations and help them get the most out of their efforts.
Preface
Introduction
Section A : Quantum Leadership
Chapter 1 : Six Sigma as Leadership
Chapter 2 : The Quick and Dead-The Role of Quantum Leaders
Chapter 3 : The Roadmap to Performance
Chapter 4 : Building the Quantum Leadership Strategic Roadmap
Section B : The Change Accelerator
Chapter 5 : Jumpstarting Six Sigma
Chapter 6 : Eliminating Default Processes
Chapter 7 : The Phases of Six Sigma
Chapter 8 : The Power of Six Sigma Workshops
Chapter 9 : Accelerated Needs Analysis
Chapter 10 : Six Sigma-Led Deployment of Sarbanes-Oxley Section 404 Internal Controls
Chapter 11 : Software Innovation Workshops
Chapter 12 : Design for Six Sigma
Chapter 13 : Black Belt and Green Belt Preparation
Chapter 14 : Beyond the Black Belt
Chapter 15 : Six Sigma as an Integrating Force
Section C : Tales of Transformation
Chapter 16 : Tactical Transformation
Chapter 17 : Transforming the Product Design
Chapter 18 : Early Engagement Part I-Creating Customer Partnerships
Chapter 19 : Early Engagement Part II-Supplier Development
Chapter 20 : Global Transformation-Lessons Learned in Europe
Chapter 21 : Global Knowledge Network-Forming a Cultural Bridge
Chapter 22 : Mapping a Migration Path for the Workforce
Chapter 23 : Governance and Governance Transition
Chapter 24 : The Myth of Measuring Cost Avoidance
Chapter 25 : The Six Sigma Journey Continues
Glossary
Bibliography and Further Reading
Index