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The Strategic Knowledge Management Handbook : Driving Business Results by Making Tacit Knowledge Explicit

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Title: The Strategic Knowledge Management Handbook : Driving Business Results by Making Tacit Knowledge Explicit
Author: Arun Hariharan
ISBN: 8174890467 / 9788174890467
Format: Hard Cover
Pages: 168
Publisher: ASQ/Infotech
Year: 2016
Availability: In Stock
Special Indian Edition Priced at Rs.1195/-. FREE Shipping within India. Delivery : Within 2 to 4 working days.
     
 
  • Description
  • Contents

The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-for-profit, government, and other types of organizations.

This book is written for business leaders and executives. It is particularly addressed to CEOs and senior management to help them understand how they can use KM as a strategy to achieve their business objectives. For KM professionals, the objective of this book is to help them to implement KM with real business results.

While this book talks about various concepts related to KM, everything contained in the book is based on first-hand experience of helping the implementation of these concepts at several companies with significant business results, including some Most Admired Knowledge Enterprise (MAKE) award winners. The book largely tells its story through real examples.

List of Figures and Tables
Foreword
Preface

Chapter 1 : Knowledge Management in Fun
Chapter 2 : Knowledge Management : Strategy, Not Technology
Chapter 3 : Knowledge Management Processes : The Best Practice Funnel
Chapter 4 : 360-Degree Knowledge Management
Chapter 5 : Ideas, Innovation, and Knowledge Management
Chapter 6 : Critical Success Factors for Knowledge Management
Chapter 7 : The Seven Enablers to KM : Knowledge Management at BA Services - A Case Study
Chapter 8 : How to Build a Great Knowledge Management Portal
Chapter 9 : 360-Degree Knowledge Management and the Balanced Scorecard
Chapter 10 : Knowledge Management and Quality
Chapter 11 : A Word to the CKO
Chapter 12 : A Word to Business Leaders
Chapter 13 : Knowledge Management in Government
Chapter 14 : Summing It All Up : The Strategic Knowledge Management Franework
Chapter 15 : A Call to Action

References
About the Author
Index

 
 
 
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