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Noriaki Kano

Total Book : 1

Guide to TQM in Service Industries
Author: Noriaki Kano
ISBN: 9283311302 / 9789283311300
Year: 1996
Availability: Out of Stock

As the service sector in the world’s economies increasingly represents more and more of the workforce, the need for this economic sector to stay productive, focused, and effective increases. T...

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