Based on the Juran Institute’s breakthrough method, Juran’s Six Sigma: Breakthrough and Beyond goes beyond certification or implementation processes discussed in most six sigma texts to prepare an organizations managers -- at all levels -- to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort.
Jurans Six Sigma: Breakthrough and Beyond allows you to modify your program to suit your individual requirements. With this book, you get everything you need to improve and maintain Six-Sigma breakthrough performance long after the consultants have packed up and gone home.
Foreword
Preface
Introduction
Acknowledgments
Chapter 1 : The Predicament
Chapter 2 : The Basic Tasks of Management: The Juran Trilogy
Chapter 3 : The Planning Processes
Chapter 4 : The Control Processes
Chapter 5 : The Nature of Breakthrough
Chapter 6 : Breakthroughs in Leadership
Chapter 7 : Breakthroughs in Organization
Chapter 8 : Breakthroughs in Current Performance Improvement-Class and Six Sigma DMAIC
Chapter 9 : Breakthroughs in Culture
Chapter 10 : Breakthroughs in Adaptability
Chapter 11 : Strategic Quality Planning and Deployment
Chapter 12 : A Road Map for Change
References
Index