Author: Vahé A. Kazandjian ISBN: 0873895673 / 9780873895675 Year: 2003 Availability: Out of Stock
Accountability Through Measurement: A Global Healthcare Imperative looks at the need for healthcare organizations to become more accountable for their performance. The book discusses the necessary...
Author: Barry, Robert ISBN: 0873896262 / 9780873896269 Year: 2004 Availability: Out of Stock
The successes of Six Sigma have been well documented, but yet it still remains a daunting mystery for many who are unsure what it actually is or how it works. This book is intended to help break down ...
Author: Bernard J. Horak ISBN: 0527763144 / 9780527763145 Year: 1997 Availability: Out of Stock
Working on quality initiatives that are not tied into the organization's strategic plan will lead to wasted effort and a lack of focus. On the other hand, strategic planning that is not grounded in ...
Author: Jean Ann Larson ISBN: 0527763225 / 9780527763220 Year: 1997 Availability: Out of Stock
WHEN BEGINNING WORK on a reengineering project at William Beamount Hospital, Jean Ann Larson noticed an abundance of materials that talked about what tools to make it happen. After experimenting wit...
Author: Cindy Jimmerson ISBN: 1563273586 / 9781563273582 Year: 2007 Availability: 2 to 3 weeks
The A3 process is a way to look with "new eyes" at a specific problem identified by direct observation or experience. It offers a structure that begins by always defining the issue through the eyes ...
Author: ASQ Food Drug and Cosmetic Division, John G. Surak & Steven Wilson ISBN: 8174890459 / 9788174890450 Year: 2015 Availability: In Stock
This handbook is intended to serve as a baseline of hazard analysis critical control point (HACCP) knowledge for quality auditors. HACCP is more than just failure mode and effect analysis (FMEA) for...
Author: Maria Todd ISBN: 1563273691 / 9781563273698 Year: 2009 Availability: 2 to 3 weeks
Managed care contracting is a process that frustrates even the best administrators. However, to ignore this complexity is to do so at your own expense. You don’t necessarily need to bear the c...
Author: Michael Castleman ISBN: 0875963013 / 9780875963013 Year: 1996 Availability: Out of Stock
A respected writer on health offers an up-to-date and comprehensive survey of alternative healing therapies, including relaxation techniques, aromatherapy, and vitamin supplementation, explaining wh...
Author: American Society for Healthcare Risk Management (ASHRM), Roberta Carroll ISBN: 0470620803 / 9780470620809 Year: 2010 Availability: Out of Stock
Continuing its superiority in the health care risk management field, this sixth edition of The Risk Management Handbook for Health Care Organizations is written by the key practitioners and consulta...
Author: Katrina H. Berne ISBN: 0897931009 / 9780897931007 Year: 1992 Availability: In Stock
Presents previously unpublished information on the symptoms, causes, and treatments of Chronic Fatigue Immune Dysfunction Syndrome and describes how patients and their families can cope with the emo...
Author: Thomas R. Prince ISBN: 1556482140 / 9781556482144 Year: 1998 Availability: Out of Stock
The health care industry is moving from an emphasis on cost containment to a growing fascination with the concept of value. How is value created? How can it be assessed? Strategic Management for H...
Author: Wendy Leebov Lolma Olson Gail Scott ISBN: 1556482302 / 9781556482304 Year: 1998 Availability: In Stock
A comprehensive array of detailed, useful starategies to improve customer service are presented in this easy-to-use manual. Health care administrators, managers, and supervisors in any provider orga...
Author: M. Daniel Sloan Michael Chmel ISBN: 0873890981 / 9780873890984 Year: 1991 Availability: Out of Stock
A health care system, radically altered through the skillful application of process quality control, can save the nation billions of dollars a year in health care costs. To health care purchasers,...
Author: Patrice L. Spath ISBN: 1556482019 / 9781556482014 Year: 1997 Availability: In Stock
Nationally renowned health care quality expert Patrice Spath and her team of contributors offer quality management professionals, nursing directors, case managers, medical directors, and other healt...
Author: B. Eliot Cole, Mark V. Boswell ISBN: 0849322626 / 9780849322624 Year: 2005 Availability: 2 to 3 weeks.
This seventh edition of a bestseller has been totally revised and updated, making this the most comprehensive rewrite in the book's long and distinguished history. It includes new chapters, new sect...
Author: Kathleen Larey, Lewton MHA APR ISBN: 1556481438 / 9781556481437 Year: 1995 Availability: Out of Stock
This comprehensive guide to everything you need to know about PR provides a theoretical overview and practical advice for PR professionals new to health care and new ideas and insights for veteran...
Author: David A. Rey, Gwendolyn B. Moore, John D. Rollins ISBN: 1888232102 / 9781888232103 Year: 1996 Availability: In Stock
The global health care industry has reached a historic juncture. Quality and availability of care must increase while the industry struggles to reduce spiraling costs. At the same time, information ...
Author: Linda MacCracken ISBN: 1556482116 / 9781556482113 Year: 1998 Availability: In Stock
Market-Driven Strategy speaks directly to the needs of health care executives, physician leaders, directors of planning and marketing, clinical managers, and professionals throughout the health care...
Author: Ronald B. Conners ISBN: 155648206X / 9781556482069 Year: 1997 Availability: In Stock
This interdisciplinary guide explains the complex structural changes going on in the physician practice industry and explores contemporary issues in physician practice management. Experts in account...