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Category : Quality Systems
Juran's Quality Handbook, 6th Edition  By : Joseph A. Defeo, J.M. Juran
ISBN: 978-007162973-7
2010 , Hard Cover , 1115pp
List Price: $ 150
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| Discounted Price : $ 135.00 |
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Description:
The definitive quality management compendium--revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
Feature:
Juran's Quality Handbook, sixth edition covers :
• Leadership--what everyone needs to know about managing for superior quality and results
• Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more
• Industry applications--effectively applying quality management
• The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization
• Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system
Contents:
Contributors
Introduction to the Sixth Edition
Section I Key Concepts: What Leaders Need to Know about Quality
Chapter 1. : Attaining Superior Results through Quality
Chapter 2. : Quality`s Impact on Society and the National Culture
Chapter 3. : The Universal Methods to Manage for Quality
Chapter 4. : Quality Planning:Designing Innovative Products & Services
Chapter 5. : Quality Improvement:Creating Breakthroughs in Performance
Chapter 6. : Quality Control:Assuring Repeatable and Compliant Processes
Chapter 7. : Strategic Planning and Deployment:Moving from Good to Great
Chapter 8. : Business Process Management:Creating an Adapatable Organization
Chapter 9. : The Juran Transformation Model and Roadmap
Chapter 10. : A Look Ahead:Eco-Friendly for Environmental Sustaianability
Section II Methods and Tools: What to Use to to Attain Performance Execellence
Chapter 11. : Lean Techniques:Improving Process Efficiency
Chapter 12. : Six Sigma:Improving Process Effectiveness
Chapter 13. : Root Cause Analysis to Maitain Performance
Chapter 14. : Continuous Innovation Using Design for Six Sigma
Chapter 15. : Benchmarking:Defining Best Practices for Market Leadership
Chapter 16. : Using International Standards to Ensure Organization Compliance
Chapter 17. : Using National Awards for Excellence to Drive
Chapter 18. : Core Tools to Design,Control and Improve Performance
Chapter 19. : Accurate and Reliable Measurement Systems and Advanced Tools
Section III Applications: Most Important Methods in your Industry
Chapter 20. : Product Based Organizations
Chapter 21. : Service Based Organizations
Chapter 22. : Self Service Based Organizations
Chapter 23. : Health Care Based Organizations
Chapter 24. : Continuous Process Based Organizations
Chapter 25. : Defense Based Organizations
Chapter 26. : Empowering the Workforce to Tackle
Chapter 27. : The Quality Office: Leading the Way forward
Chapter 28. : Research & Development:More Innovation, Scarce Resources
Chapter 29. : Software and Systems Development:From Waterfall to AGILE
Chapter 30. : Supply Chain:Better,Faster,Friendlier Suppliers
Chapter 31. : Role of the Board of Directors:Effective and Efficient Governance
Appendix
Glossary
Index
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