Achieving Safe Health Care : Delivery of Safe Patient Care at Baylor Scott & White Health

A recent article published in the Journal of Patient Safety estimated that more than 400,000 lives are lost each year due to preventable patient events in American hospitals. Preventable patient safety events are the third leading cause of death in the United States. While most health care organizations know they need to improve patient safety, most lack an understanding of the steps required to develop and implement an effective patient safety program.

Baylor Scott & White Health has successfully created a strong culture of patient safety. In 2013, Baylor Health Care System published the book Achieving STEEEP Health Care, which describes its quality improvement journey via the STEEEP framework of delivering care that is Safe, Timely, Effective, Efficient, Equitable, and Patient-centered.

This book provides a detailed overview of the Baylor Scott & White Health approach to the delivery of safe care, the leading aim of the STEEEP quality and patient safety framework. It presents real-life examples, practical approaches, and tools for improving patient safety.

The book is structured around some of the key components of patient safety such as the importance of strategic efforts in categories of culture, processes, and technology. Maintaining a focus on human factors in patient safety and health care, the book explains the need for advanced analytics along with long-term learning and corporate resources.

This book describes how to develop appropriate goals, formulate strategies to meet those goals, and implement techniques to improve patient safety based on the experience of Baylor Scott & White Health.

• Focuses on the key components of patient safety, including long-term vision and system-wide alignment of strategies and processes
• Details the importance of human factors in health care, an explanation of the 2-year learning cycle for patient safety culture, advanced analytics, long-term learning, and the need for dedicated patient safety corporate resources
• Presents real-world patient safety improvement examples and outcomes from Baylor Scott & White Health
• Illustrates how to develop patient safety strategies and goals across the categories of culture, processes, and technology
• Includes sample workflows, forms, charts, data tables, and checklists

Foreword
Acknowledgments
Author
Contributors
Introduction

Chapter 1 : Building the Foundation
Chapter 2 : Creating a Culture
Chapter 3 : Integrating the Culture
Chapter 4 : Building the Process
Chapter 5 : Leveraging Technology

Conclusion
Glossary
References
Index